Privacy Policy
Your privacy matters. This page explains what information we collect, why we collect it and how we protect it.
1. Who we are
Our website address is https://cannagreenexpress.co. Canna Green Express is an online shop focused on discreet service, customer privacy and simple order updates.
2. Information we collect
We may collect the information you provide when creating an account, placing an order, contacting support, leaving a review or using website forms. This can include your name, email address, billing and shipping details, phone number, order details and account information.
3. Why we collect information
We use customer information to process orders, provide support, send order updates, manage accounts, prevent fraud, improve the website, maintain security and comply with administrative or legal obligations.
4. Comments and reviews
When visitors leave comments or reviews, we may collect the data shown in the form, along with IP address and browser information to help prevent spam and abuse.
5. Cookies and account login
The website may use cookies to keep you logged in, remember your preferences, support cart and checkout functionality, and improve the shopping experience. Login cookies and session cookies may be removed when you log out or close your browser, depending on your browser settings.
6. Media and uploaded content
If you upload images to the website, avoid uploading files that contain embedded location data, such as EXIF GPS data. Visitors may be able to download and extract location data from images that contain it.
7. Embedded content and third parties
Some pages may include embedded content or links from third-party websites. Embedded content behaves as if you visited the third-party website directly, and those websites may collect data according to their own privacy policies.
8. Data retention
Order, account and support information may be retained for as long as necessary to provide service, maintain records, prevent fraud, resolve disputes and meet administrative or legal requirements. Comments and related metadata may be retained indefinitely unless removed.
9. Your rights
If you have an account or have submitted information through the website, you may request access to the personal information we hold about you or ask us to delete information we are not required to keep for security, administrative or legal reasons.
10. Data sharing
We do not sell customer data. Information may be shared only where necessary to operate the website, process orders, provide support, prevent fraud, handle shipping, maintain security or comply with applicable obligations.
11. Security
We use reasonable technical and administrative measures to protect customer information. No website or online transmission is completely risk-free, so customers should also protect their own login credentials and devices.
12. Contact
For privacy questions or requests, please contact [email protected].
